This is really good, and really relevant to our work at Seabird, on how to handle trust and safety as a startup.
Trust, Safety, And Communication
One thing that should be evident by now is that every online community eventually learns the need for some level of “trust & safety” or basic moderation to take place. And they quickly find that things are a lot more complex than they seem from the outside. Just try to moderate a medium sized Facebook…
techdirt.com